From AI Agent Demo to Enterprise Reality Usecases

With experience building internal products and an AI-first mission, GreenNode – a member of VNG Group – has pioneered the development of AI agent use cases both inside the company and for external customers.
In this talk, the speaker will systematically share the journey of deploying real-world agent use cases in-house (Project Manager Agent, product-focused RAG chatbot, and internal knowledge-base RAG chatbot) and how these agents are being adopted across the enterprise.